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Warranty Information

Bellagio backs its spas with meaningful residential warranty coverage โ€” provided through an authorized dealer like The Pool Table Dr. Here's how the warranty structure works, in plain language.

The Warranty Shorthand

Warranty numbers like 10 / 5 / 5 / 1 represent four coverage categories, in years. Here's what each number stands for.

10
Year 1 of 4

Frame

The structural support frame โ€” covered against perforation from splitting, collapse, or structural failure.

5
Year 2 of 4

Vessel Structure

The fiberglass vessel structure โ€” covered against water loss from defects in materials or workmanship.

5
Year 3 of 4

Acrylic Surface

The interior acrylic surface โ€” covered against blistering, cracking, or delamination.

1
Year 4 of 4

Equipment & Plumbing

Pumps, control system, heater, jets, and plumbing โ€” 1 yr Pure, 3 yr American & Deluxe.

Reading the shorthand: 10 / 5 / 5 / 1 = 10-year frame, 5-year vessel structure, 5-year acrylic surface, and 1-year equipment & plumbing coverage. Warranty periods generally begin on the original consumer installation date or one year after the manufacturing date, whichever occurs first.

Coverage At a Glance

A side-by-side of every covered component across the Pure Series and the American / American Deluxe lineups.

Covered ItemPure SeriesAmerican & American Deluxe
Structural frame10 years10 years
Fiberglass vessel structure5 years5 years
Interior acrylic surface5 years5 years
Equipment and plumbing1 year3 years
Jet inserts1 year2 years
Cabinet1 year2 years
Spa cover1 year2 years
Lighting system1 year2 years
Wi-Fi, ozonator, and audio system1 year2 years
Headrests, skimmer lids, topside overlay, diverter valve90 days90 days
Fuses and filter cartridgesAt deliveryAt delivery

Heads up: Headrests, skimmer lids, topside overlays, and diverter valves are covered for 90 days and are not covered by the labor warranty. Normal fading, discoloration, yellowing, scratches, gouges, wear, and sunlight-related micro-crazing are not considered warrantable defects.

Coverage Details

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Structural Frame

The structural support frame is covered against perforation caused by splitting, collapse, or other structural failure during normal use for ten years.

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Vessel Structure & Acrylic Surface

The fiberglass vessel structure is covered for five years against water loss caused by defects in materials or workmanship. The interior acrylic surface is covered for five years against blistering, cracking, or delamination.

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Equipment & Plumbing

Covered equipment includes pumps, the control system, heater, jets, air controls, plumbing fittings, and qualifying water leaks caused by defects. Broken touchscreen glass is excluded. Coverage lasts 1 year on Pure Series and 3 years on American and American Deluxe.

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Additional Components

Jet inserts, cabinetry, the spa cover, lighting, Wi-Fi, ozone, and audio components are covered 1 year on Pure and 2 years on American and American Deluxe. Cover coverage applies to defects and does not include ordinary fading or wear. Some customer-serviceable parts may receive parts coverage without labor coverage.

How Warranty Service Works

๐Ÿ“žContact The Pool Table Dr. promptly if you believe your spa has a covered defect.
๐Ÿ›ก๏ธTake reasonable steps to protect the spa from additional damage.
โ›”Do not begin repairs or return parts without authorization.
๐Ÿ”งKeep the spa fully accessible โ€” every cabinet panel must be removable without obstruction.
๐Ÿ’ฐCovered parts and labor may be provided at no charge under the warranty terms. Reasonable service-call labor and travel charges may still apply.
๐Ÿ”„Bellagio may repair the spa, replace components with new or recertified parts, or replace the spa with one of equal value. If an entire spa is replaced, removal of the original and delivery and installation of the replacement are the owner's responsibility.

Important Exclusions

Bellagio's limited warranty is intended for residential installation and use. Commercial and non-residential installations โ€” including rental applications โ€” are excluded. Coverage may be denied or voided by any of the following:

โœ•Unprotected freeze damage
โœ•Improper water chemistry, water maintenance, or pH
โœ•Dirty, clogged, or calcified filters
โœ•Improper chemicals or undissolved sanitizer contacting the acrylic
โœ•Neglect, misuse, abuse, accidents, or unauthorized repairs
โœ•Unapproved plumbing, electrical, sanitation, or heating alterations
โœ•Failure to provide an even and sufficient foundation
โœ•Operation or maintenance outside the owner's-manual requirements
โœ•Leaving an empty spa uncovered in direct sunlight
โœ•Heat or UV damage to the shell

Accessories installed after manufacture โ€” including some sanitation systems and cover-removal systems โ€” are not covered by the spa warranty and may have separate manufacturer warranties.

Protect Your Warranty

โœ“Keep your proof of purchase, model number, and serial number.
โœ“Complete and retain the Bellagio warranty registration.
โœ“Maintain balanced water chemistry.
โœ“Clean and replace filters on schedule.
โœ“Keep the spa covered whenever it is not in use, including while empty.
โœ“Protect the spa from freezing.
โœ“Use authorized service personnel.
โœ“Obtain authorization before repairs.
โœ“Maintain service access to every cabinet panel.

Note: This page is a customer-friendly summary and does not replace the complete Bellagio manufacturer warranty. The written warranty supplied with the spa controls if any wording differs. Coverage applies to the original consumer purchaser and ends if ownership is transferred.

Warranty Questions?

Buying a Bellagio or need service on one you already own? We'll walk you through the coverage.

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